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    Stay engaged with your customers from first look to last drop using our data-driven POS and Platform management suite.

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Your winery customer engagement strategy starts here!  We’ve developed tools, accessible through your website, Point of Sale and CRM, to capture customer information at every interaction, so you can learn more about your customers and stay in contact.  

Grow Your Wine Club

Grow Your Wine Club

Maximise your Wine Club profits by minimising processing time and providing flexible product selection and rotations.  Our leading Wine Club Management software integrates with your WordPress or Joomla website for simple sign-ups online or at your cellar door, is easy to set-up and manage club member preferences, and automation makes processing your club run a breeze.  Add our SmartFreight integration for cost-efficient, streamlined fulfilment, and watch your Wine Club grow.

Build Your Email List

To continuously communicate with your customers and build trust and engagement you need an in-house email list.  We've therefore developed systems that help you build your email list at every customer interaction. Sign people up to your Wine Club or newsletter through your cellar door and restaurant POS, and the information flows straight into Platform CRM.  Use our mobile interface on your tablet or smartphone to collect sign-ups when you’re at events or on the road, and collect subscriptions through forms on your website.

Sell Direct to Customers

Cut out the middleman and sell more wine through your website.  Our WordPress and Joomla connected product catalogue and shopping cart solutions make ecommerce easy. And the icing on the cake? As purchases take place, customer data flows into Platform CRM which you can use to profile, target and nurture your customers with interesting information, VIP invitations and benefits, and great offers to drive repeat sales and visits to your winery. 

"As the retail wine market continues to consolidate in Australia, more wineries are seeking to increase sales through their direct to consumer channels. This is evident in the significant investments being made in cellar door and associated facilities, and the focus on developing member-based wine clubs."

Sandra Hess, Founder - DTC Wine Workshops

  • Membership & Loyalty

    Deepen customer relationships and keep your winery top of your customer's minds. Our winery Point of Sale and Platform membership and loyalty tools allow you to get creative and design a loyalty program that works for your customers and your business. For rewards formats, choose from points, membership levels or discounts and use the data collected to delight your loyal customers with exclusive offers and promotions.  

  • Integrated Point of Sale

    Integrate our winery CRM with our full-featured winery POS and close the loop between your physical venue and your website.  Sign-up members at your cellar door or restaurant and the customer data is instantly available to provide a discount or coupon for your business.  Send targeted offers online for redemption at your outlets – the possibilities are endless!  

  • Website Development

    Your website needs to provide a seamless online customer experience across all the duties it needs to perform.  We’ll technically implement your beautiful website designs into the WordPress or Joomla Content Management Systems utilising responsive templates from companies like YooTheme so that your new website is optimised for (and looks great on) mobile from launch. We’ll then extend your website with Platform to streamline your workflows and make it ready to work.   

Find out what our customers have to say

Our goal is to be recognised and trusted as the leading business solutions provider across the hospitality and retail industries, so our customers are the focus of everything we do. Find out what they have to say about our popular business systems and service.

  • Seppeltsfield - Barossa, SA

    “After much research, we implemented a Triniteq POS solution for our cellar door sales venue. We were impressed by the front of house operation and particularly the ability to customise the ‘look and feel’, which was critical for our staff for navigating through a large number of stocked items. The key result has been a quicker transaction process, further enhanced by integrated EFTPOS.” Chad Elson, Sales & Marketing Manager  
  • Voyager Estate - Margaret River, WA

    “We are delighted with the work carried out in set up and installation of a new pos system for our very busy cellar door and restaurant. Voyager Estate believes in integrity, style and excellence and we also expect this from our contractors, which is what we have received from Triniteq. They have made the transition from one system to another as easy as possible for all of our staff. They offer a quality product with dedication from both their technical teams and from their ongoing support team and have delivered within required time limits. Triniteq understand the high standards that our company have and have exceeded our expectations. I would highly recommend working with them.” Janine Carter, Cellar Door Manager  

To find out more about Triniteq systems or services, contact us through this contact form or call us on 1300 784 666.
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Contact Triniteq
Head Office
+61 (08) 9302 0800

1300 784 666

POS Support
1300 784 276

Web Support
+61 (0)8 9302 0807

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