Our Customised Support Contracts Will Keep You Operating
Improves Your System Knowledge
- Experience the strength in buying from the source - direct from the developer.
- We build the software, so we know everything about it and can therefore help you quicker, and teach you more, so you can run your business more efficiently.
Designed Around Your Business Needs
- As we design your system based on your business requirements, we do the same thing for your support contract, so you only pay for what you need.
Saves You Money
- For all new installations or additional sites, we provide free support for the 1st month to get you up and running quickly.
- Discounted programming costs & callout fees are a popular feature of our support contracts.
- Our fully fitted in-house workshop looks after all hardware repairs.
- Non-contract support is charged at $45 per 15-minute interval.
Saves You Time
- Priority assistance is available only on a support contract.
- Continuous access to updates and new releases (if already on v8).
- Remote dial-in provides our technicians quick and easy access to your system.
Keeps You Operating
- We can provide you loan equipment in the event of a hardware failure.
- After-hours access to support in the event of an after-hours issue.
- On-site maintenance and troubleshooting can be provided where a technician is based locally. Travel costs may apply for more remote locations.